1500مکالمه صوتی آسان ویژه دانش آموزان برای تقویت زبان انگلیسی

[Persia1]

Asking about Safety Features

Asking about Safety Features

Asking about Safety Features


A: I really like this beautiful apartment!
B: Thank you. Do you have any further questions?
A: Yes, I was wondering about safety features.
B: Yes, what are your concerns?
A: How about fire alarms and escape routes?
B: Every apartment has its own smoke alarm, and the whole building is on a sprinkler system.
A: What about fire extinguishers?
B: They are in the hallways on all of the floors. It is suggested that you buy an individual one for your own apartment.
A: What about escape routes in a fire?
B: The escape routes are clearly posted in the hallways

http://elldownload.persiangig.com/con/Asking about Safety Features01.mp3

A: This apartment is everything that I am looking for!
B: Thank you. Is there any other information that you need?
A: Could you tell me a little about safety features?
B: Yes, we have thought of safety. What, specifically, are you interested in?
A: Are your fire alarms up to code?
B: In case of a fire, we have a whole building sprinkler system. In addition, every apartment has its own alarm system.
A: Do you have fire extinguishers available?
B: Yes, there are fire extinguishers outside your door. You might want to buy a personal one for your kitchen.
A: Are the escape routes clearly posted somewhere?
B: There are fire exit signs in the hallway

http://elldownload.persiangig.com/con/Asking about Safety Features02.mp3

A: What a great apartment!
B: Thanks. Can I answer any questions for you at this point?
A: Have you put any safety features into this building?
B: Yes, your safety is of concern to us. What specifically were you interested in?
A: Can you talk about fire safety?
B: We have a global sprinkler system for the building and individual alarms for each apartment.
A: Are there fire extinguishers anywhere?
B: There are fire extinguishers in the hallways. If I were you, I would buy a personal one for the kitchen.
A: How do I exit the building in case of a fire?
B: There is a card that has escape routes posted on the inside of your front door.

http://elldownload.persiangig.com/con/Asking about Safety Features03.mp3

​

 

[Persia1]

Asking about Floor Plan



A: Hello, I'm calling about the apartment.
B: What would you like to know?
A: I just wanted to find out some details about the apartment.
B: Like what, exactly?
A: Could you tell me about the floor plan?
B: You can actually see the whole apartment for yourself.
A: I don't have the time to go see the apartment.
B: Actually, you can view this apartment online.
A: I did not know that I could do that.
B: I can give you the website to view that apartment on.
A: That is really convenient.
B: That's the reason we made the website.

http://elldownload.persiangig.com/con/Asking about Floor Plan01.mp3

A: I was wondering about the apartment.
B: I'd be happy to help.
A: Could you give me details about the apartment?
B: What is it that you would like to know?
A: Actually, it's the floor plan that I am inquiring about.
B: If you would like to, you can see it for yourself.
A: I am very busy and don't know when I can view the apartment.
B: If you would like, you can view it online.
A: I can do that?
B: If you would like the website, I can give it to you.
A: That would be more convenient than having to go all the way down there.
B: Convenience is the reason that we made the website.

http://elldownload.persiangig.com/con/Asking about Floor Plan02.mp3

A: Could you help me with a question that I have about the apartment?
B: What can I help you with?
A: I would like to know about the apartment.
B: What exactly did you want to know?
A: I was wondering about the floor plan.
B: You could always take a look at the floor plan.
A: I won't be able to come down to see it anytime soon.
B: Well, if you're too busy, then why don't you just look at it online?
A: That's actually possible?
B: Yes. I'll just give you the website so you can see for yourself.
A: I absolutely love how convenient that is.
B: That's the exact reason why we thought of it.


http://elldownload.persiangig.com/con/Asking about Floor Plan03.mp3


​

 

[Persia1]

Visiting a Rental Agent


A: How are you doing today?
B: I'm doing fine. Thanks for asking.
A: What can I help you with today?
B: I would like you to help me find an apartment.
A: I will be able to help you with that.
B: Thank you. I would appreciate that.
A: Do you have any idea what kind of apartment you want?
B: I need a two-bedroom apartment.
A: Is there anything else in particular that you wanted?
B: No. As long as it's a two bedroom, nice, and affordable, I'll take it.
A: I'll see what I can do for you.
B: Thanks for everything.

http://elldownload.persiangig.com/con/Visiting a Rental Agent01.mp3

A: Hi, how are you?
B: I'm great, thank you.
A: How can I help you?
B: I would really like to find an apartment for rent.
A: That shouldn't be a problem.
B: That would be great.
A: Tell me what kind of apartment that you are looking for.
B: I really need a two bedroom.
A: Anything else?
B: That's all I really need.
A: I will try to find something for you, and then I'll give you a call in a couple of days.
B: That would be fabulous.

http://elldownload.persiangig.com/con/Visiting a Rental Agent02.mp3

A: How is everything with you?
B: Everything's fine with me.
A: What did you need me for today?
B: I need to find an apartment.
A: I'm sure I can help you find an apartment.
B: I would greatly appreciate your help.
A: What kind of apartment did you have in mind?
B: What's most important is that I get a two bedroom.
A: Would you like anything else special?
B: That's the most important thing.
A: Give me a few days, and I'll call you when I've found something.
B: Thank you so much for all your help.

http://elldownload.persiangig.com/con/Visiting a Rental Agent03.mp3


​

 

[Persia1]

Discrimination


A: Good morning, is this the Renter's Hotline?
B: Yes, what can I help you with?
A: I have a question about discrimination in housing.
B: What type of discrimination?
A: I think that he doesn't want to rent to me because of my race.
B: What made you think that your race was a problem?
A: He seemed OK talking to me on the phone, but seemed to change his mind when he saw me in person.
B: What else made you feel he was discriminating against you?
A: Well, he had a 25 unit apartment building and everyone I saw there was his same race.
B: Racial discrimination is very hard to prove, but if you would like to come down, we can go over a checklist that can help you build a case.

http://elldownload.persiangig.com/con/Discrimination 01.mp3

A: I would like to speak with someone in the Housing Department.
B: You have reached the right area. Can I help you with something?
A: I think that I may have experienced discrimination in trying to rent an apartment.
B: Can you be specific as to what type of discrimination?
A: I felt that he didn't like me because I wasn't the same race that he was.
B: How come you feel it was race that was the issue?
A: When I showed up on his doorstep, he seemed bothered by my appearance.
B: Is there anything else that made you feel he was using race as a factor in who he rented to?
A: As I walked through the apartment building all I saw were people who were the same race as the manager.
B: It is not easy to prove racial discrimination, but please go to our website which can help you file a formal complaint.

http://elldownload.persiangig.com/con/Discrimination 02.mp3

A: Hello, is this the Legal Advice Line?
B: You are in the right department. What can I do for you?
A: I think that the landlord where I am trying to rent an apartment may be discriminating against me.
B: Discrimination is a pretty broad term. What type, specifically?
A: I have a feeling that he will not consider my application because of my race.
B: Are you sure that race was the issue? What makes you feel this way?
A: When he saw me in person, he seemed bothered by me although I seemed to be under consideration when I e-mailed him.
B: Do you have any proof that he would not rent to you because of your race?
A: I didn't see one person in that whole building who wasn't the same race as the manager.
B: It is difficult to prove racial discrimination, but you may file a formal complaint in our office.

http://elldownload.persiangig.com/con/Discrimination 03.mp3

​

 

[Persia1]

Making an Appointment for an Apartment Viewing


A: How are you today?
B: Great, thanks.
A: Can I help you?
B: I would actually like to view the apartment for rent today.
A: I'm sorry, but you won't be able to view it today.
B: Why not?
A: You have to make an appointment first.
B: Oh, okay. Can I do that right now?
A: Is this Friday okay?
B: Is 6 o'clock Friday evening okay?
A: Yes, I will schedule you for that time.
B: Thank you very much. See you then.

http://elldownload.persiangig.com/con/Making an Appointment for an Apartment Viewing01.mp3

A: How are you doing?
B: Everything's fine with me.
A: What can I do for you today?
B: Is it possible for me to view the apartment today?
A: Unfortunately, you will not be able to view it today.
B: Why can't I view it today?
A: You'll need to make an appointment to view the apartment.
B: I understand. May I make an appointment then?
A: How does this Friday sound?
B: Friday at 6:00 pm would be perfect.
A: That will be fine.
B: Thanks for your help.

http://elldownload.persiangig.com/con/Making an Appointment for an Apartment Viewing02.mp3

A: How's it going?
B: I'm fine, thank you.
A: Did you need help with something?
B: If I could, I would like to view the apartment sometime today.
A: That won't be possible today.
B: Why is that?
A: You can only view the apartment with an appointment.
B: I would like to make one right now if I can.
A: Are you available this Friday?
B: Can we do it at 6 o'clock?
A: Your appointment for Friday at 6:00 pm has been confirmed.
B: All right. I'll see you on Friday.

http://elldownload.persiangig.com/con/Making an Appointment for an Apartment Viewing03.mp3


​

 

[Persia1]

Talking about the Lease



A: I need to talk to you about something.
B: What did you need to talk about?
A: I have some questions about my lease.
B: Like what?
A: Exactly how long is my lease for?
B: Your lease will be up in three years.
A: What will happen if I move out before then?
B: If you move out before then, you will not get your deductible.
A: I don't understand.
B: Because our contract says that you will live here for three years.
A: Okay, I think that I understand.
B: I'm glad you understand.

http://elldownload.persiangig.com/con/Talking about the Lease 01.mp3

A: Can we talk?
B: What about?
A: I'm not too clear on some things about my lease.
B: Is there a problem?
A: How many years is my lease for?
B: In three years your lease will be up.
A: Can I move out before those three years?
B: If you do, I will keep your deductible.
A: Why would you keep it?
B: I would keep it because you would be breaking our contract.
A: I get it now.
B: I hope that I cleared things up for you.

http://elldownload.persiangig.com/con/Talking about the Lease 02.mp3

A: I would like to talk to you, if you have time.
B: What's going on?
A: I want to discuss some things about my lease.
B: What aren't you too sure about?
A: Can you tell me when my lease is up?
B: Your lease is for three years.
A: If I ever decide to leave before the three years, will there be a problem?
B: If you do, I will keep your deductible.
A: Why is that?
B: If you break the contract, then you will not receive your deductible.
A: Oh, I see.
B: All right. I'm glad I could clarify things for you.

http://elldownload.persiangig.com/con/Talking about the Lease 03.mp3


​

 

[Persia1]

Negotiating the Price (1)


B: I'm happy to hear you say that.
A: How much are you asking for every month?
B: I'm renting this apartment out for $1050 a month.
A: That is quite a lot of money for just one month.
B: That is a fair price.
A: What do you say to $850 a month?
B: That's no good.
A: It's either $850 or nothing at all.
B: I won't go any lower than $1050.
A: Could you please go lower?
B: That's the best I can do.



A: This apartment is wonderful.
B: I'm glad you like it.
A: How much would I have to pay for rent?
B: The rent is $1050 each month.
A: That's way too much money.
B: It isn't too much.
A: How about if I pay $850?
B: I can't take that.
A: I can't go any higher than $850.
B: I honestly don't know what else to tell you.
A: You can't go any lower than that?
B: If you can't afford $1050, then we have no deal.



A: I think I may rent this apartment from you.
B: That's great to hear.
A: How much are you looking to rent it for?
B: For each month you would have to pay $1050.
A: That is too expensive.
B: I don't think that is too much for rent.
A: How does $850 a month sound to you?
B: That's not enough.
A: That's the best that I can do.
B: $850 a month is not enough money.
A: Would you please reconsider?
B: That's my final offer. Take it or leave it.




​

​

 

[Persia1]

Negotiating the Price (2)



A: I would love to rent out your apartment.
B: That's great.
A: How much is the rent?
B: The rent each month is $1050.
A: That's a lot of money.
B: Did you have a better price in mind?
A: What about $800?
B: That's way too low.
A: I can't pay much more than that.
B: How about $900 a month?
A: That would be fine.
B: Great. It was a pleasure doing business with you.


A: I think I may rent this apartment from you.
B: That would be wonderful.
A: Can you tell me how much I would have to pay for rent?
B: The rent is $1050 every month.
A: That's way too much.
B: What is good for you?
A: I can afford about $800 a month for rent.
B: That's not high enough.
A: How much more are you thinking?
B: I can let it go at $900 a month.
A: That's almost perfect.
B: I can live with that too.


A: I want to rent this apartment.
B: I'm glad to hear that.
A: How much are you asking?
B: You will have to pay $1050 every month.
A: I can't afford that.
B: What can you afford?
A: I was thinking $800 a month.
B: I'll need you to pay more than that.
A: How much more?
B: How does $900 every month sound to you?
A: I can live with that.
B: We have a deal then.
​

 

[Persia1]

Policy Towards Pets


A: I was wondering if you allow pets in this building.
B: We do allow some pets, but you must pay an additional five hundred dollar security deposit.
A: What kind of pets do you allow?
B: You may keep either one cat or one dog.
A: Can cats and dogs be outside?
B: Cats can be outside, but we want them collared or tagged so we know who they belong to. Dogs must be on a leash and are not allowed in the flowerbeds.
A: Are there any special places nearby that I can walk my dog?
B: There is a dog park down the block.
A: Do many other tenants in this building have pets?
B: Not too many, but you shouldn't have any trouble finding someone to share walks with.


A: What is your policy towards tenants keeping pets?
B: You may have a pet, but you have to pay an extra two hundred dollar cleaning deposit.
A: How many pets can we have?
B: You may have only one pet. You can have either a small dog or a cat.
A: What is the policy as to where the pets can be outside?
B: We ask that you keep your cats indoors or on your balcony. Dogs need to be walked to the street or park.
A: Where can I walk my dog?
B: There is a park down the street, but you must keep your dog on a leash.
A: How many other people have pets around here?
B: We have quite a few pet owners here, so if you need help finding a veterinarian, just ask around.


A: Are renters allowed to have pets?
B: We allow a small well-behaved pet, but you need to sign an agreement saying you'll pay for any damages.
A: Do you allow both cats and dogs?
B: We only allow a medium or small dog or a cat.
A: Are there any special areas where animals are allowed or not allowed?
B: Cats are to be kept indoors at all times. Dogs must be on a leash and with the owner when outdoors.
A: Are there places where I can take my dog for a run?
B: There are quite a few hiking trails nearby.
A: Are there a lot of pets in this building?
B: We don't have a lot of pet owners, but there are a few around if you have any questions about local pet supplies and dog parks.


​

 

[Persia1]

Checking the Apartment for Anything Damaged


A: What do you think about the apartment so far?
B: It is beautiful.
A: You don't have any problems with how it looks?
B: Actually, there is a problem.
A: Like what?
B: There are some stains that were left in the carpet.
A: Those stains will be cleaned out of the carpet before you move in.
B: Oh, is that right?
A: Yes. Now what other problems do you have?
B: That was the only problem that I saw.
A: I'm glad that everything else is to your liking.
B: I honestly love it.


A: Do you like the apartment?
B: I absolutely love the apartment.
A: Everything is okay?
B: I do have one problem with the apartment.
A: What's the problem?
B: I don't like all those stains in the carpet.
A: We will have the carpet cleaned before you move into the apartment.
B: I did not know that.
A: I assure you that we will, and if there are any more problems, feel free to tell me.
B: That was the only thing that I saw wrong with the apartment.
A: I'm glad to know that you think the apartment is so nice.
B: It's absolutely incredible. I'll take it.


A: What are your thoughts on the apartment?
B: I think that it's absolutely gorgeous.
A: There aren't any problems with the apartment?
B: I think that the apartment looks very nice, but I do see some problems.
A: What problems?
B: I did notice a few stains in the carpet.
A: We will have the carpet cleaned before you move in.
B: You will?
A: Yes, but other than that, are there any more problems?
B: That was the only thing that I saw that was wrong with the apartment.
A: I'm happy that you find this apartment so appealing.
B: It is. I love it.
​

 

[Persia1]

Asking a Friend to Help Move In

Asking a Friend to Help Move In

Asking a Friend to Help Move In


A: Hey, what's up?
B: Everything's fine with me. How about you?
A: I need your help.
B: What do you need?
A: Remember when I told you I'm going to be moving?
B: Yeah, I remember.
A: Do you think you could help me move?
B: Sure, that shouldn't be a problem. When?
A: Are you busy this Saturday?
B: I don't think I have any plans.
A: Is 10 o'clock okay with you?
B: That'll be fine. I'll see you then.


A: What's going on?
B: Things are fine with me. What's going on with you?
A: Would you help me?
B: Help you with what?
A: You do know I'm getting ready to move, right?
B: I remember you telling me.
A: Do you mind helping me move in?
B: I can help you with that.
A: Is this Saturday okay for you?
B: I'm free this Saturday.
A: Can you come help me at 10:00?
B: That's perfect. I will see you on Saturday.


A: What are you doing?
B: Nothing much. What's up with you?
A: Actually, I was wondering if you could help me with something.
B: What would you like me to help you with?
A: You know I'm going to be moving in soon?
B: You told me already.
A: I was just wondering if you could help me move in.
B: I can help you with that.
A: Do you have plans on Saturday?
B: No, I don't think so.
A: How does 10 am sound to you?
B: Saturday at 10:00? I can do that.
​

 

[Persia1]

Calling a Moving Company



A: How are you doing today?
B: Great. Thanks for asking.
A: Would you like our assistance with a move?
B: Yes, actually I would.
A: What would you like us to move for you?
B: I need you to move my furniture.
A: Could you tell me what kind of residence that we will be picking the furniture up from?
B: The furniture is in my apartment.
A: Where will we be moving it to?
B: You'll be taking it to the house I just bought.
A: All right. I just need both addresses, and we will take care of the moving for you.
B: Excellent. Thank you very much.


A: How are you?
B: I am doing well.
A: Did you need us to move something for you?
B: That's exactly what I'm calling about.
A: What exactly do you need moved?
B: All my furniture needs to be moved.
A: Where will we be moving your furniture from?
B: I need it moved from my apartment.
A: Where would you like us to move the furniture to?
B: I need the furniture moved to my new house.
A: All I need is a little more information, and we'll take care of the rest.
B: Sounds great. I'm glad you could help me.



A: How are you doing?
B: I'm fine, thank you.
A: Did you need our help with a move?
B: Yes, I do need your help with a move.
A: What can we move for you?
B: I need all my furniture moved.
A: Will we be picking the furniture up from an apartment or a house?
B: You'll be taking it from my old apartment.
A: Are we moving the furniture to a house or an apartment?
B: To my new house.
A: We can do the move for you, but first I'm going to need some more information.
B: Thanks a lot. I'll give you all the information you need.​

 

[Persia1]

Calling the Water Company


A: Is this the water company?
B: This is the water company. May I help you?
A: As a matter of fact, you can.
B: What do you need?
A: In a few days, I'm going to be moving.
B: Okay, and what do you need help with?
A: I'm going to need the water turned on in my new house.
B: When do you need your water turned on?
A: I'm going to need it done by Saturday.
B: That shouldn't be a problem.
A: What do you need from me in order to do that?
B: All I need is your name, social security number, and your new address.


A: Am I speaking with someone from the water company?
B: Yes. Can I assist you with something?
A: I certainly hope so.
B: What's the problem?
A: I will be moving into a new house in a few days.
B: What exactly do you need my help with?
A: I'll need you to turn the water on in my house.
B: What day are you moving in?
A: I'm moving in this Saturday.
B: We can help you with that.
A: Do I need to give you any information?
B: You need to give me your full name, social, and the address of your new house.


A: I need to speak with someone from the water company.
B: Is there something that I can do for you?
A: Actually, there is something I need help with.
B: How may I assist you?
A: I'm going to be moving in a few days.
B: How can I assist you with your move?
A: My water needs to be turned on.
B: Okay, when exactly will you need this done?
A: I need the water turned on no later than Saturday evening.
B: I can have it turned on for you by then.
A: What information do I need to give you to have that done?
B: What I need is your social security number, full name, and your new address.

​

 

[Persia1]

Where to Put the Furniture

Where to Put the Furniture

Where to Put the Furniture



A: Thank you for helping me move.
B: Don't mention it. Where do you want all your furniture?
A: Okay, I want you to put the sofa in the living room.
B: Would you like me to put it anywhere special?
A: No, up against the wall is just fine.
B: Where would you like this table?
A: That table should go in the dining room.
B: Would you like me to put it anywhere in particular?
A: You can place it right in the center of the room.
B: How are things looking so far?
A: I think the furniture looks nice in here.
B: You're absolutely right.


A: I appreciate all your help with this move.
B: It's the least I could do. Tell me where to put your furniture.
A: That sofa should go in the living room.
B: Was there a certain place you wanted the sofa?
A: I think it would look best up against that wall.
B: What should I do with this table?
A: I want that table in the dining room.
B: Should I just put it down anywhere?
A: I want it in the center of the room.
B: What do you think? How does it look in here so far?
A: I love the way things are looking.
B: That's exactly what I was thinking.


A: I really am thankful for you helping me move.
B: It's no problem. Just let me know where you want me to put everything.
A: I would like you to put that sofa in the living room.
B: Is there any particular place you want it?
A: Set it against that far wall.
B: What do you want me to do with this table?
A: That's the dining-room table of course, silly.
B: Where in the room do you want it?
A: It would look best in the center of the room.
B: Do you like where everything is so far?
A: Everything looks great.
B: Yeah, I agree.​

 

[Persia1]

Greeting a Neighbor



A: Hello, it's nice to meet you.
B: It's great meeting you too.
A: Did you just move in?
B: I moved in this past weekend.
A: I had no idea that house was sold.
B: I had to buy. The first time I saw it, I fell in love.
A: It is a beautiful house.
B: Have you been living here long?
A: About 20 years now.
B: Wow! That's a long time.
A: Hopefully we will be neighbors for a lot longer.
B: I love this house too much to ever move.

A: It is very nice meeting you.
B: I'm happy to meet you also.
A: When did you get moved in?
B: Just this past weekend.
A: I didn't even know the house got sold.
B: I absolutely love this house, so I had to buy it.
A: I understand, because the house is extraordinary.
B: How many years have you been living in your house?
A: I've been living here for over 20 years.
B: Twenty years? That is a very long time.
A: I hope that we remain neighbors for a while longer.
B: I could never move out of this house.

A: Hey, nice to meet you.
B: It's nice to meet you too.
A: When exactly did you move into the house?
B: I finished moving in this last weekend.
A: I didn't realize that the house was bought.
B: Yeah, I saw the house and just fell in love with it.
A: It was impossible to pass up.
B: So, how long have you been living here?
A: Twenty years and counting.
B: That's great to hear.
A: I sure hope that you stay here for that long.
B: I'd be crazy to ever move out.
​

 

[Persia1]

Prohibited Parking


A: Is there anything specific that I should know about where to park my car?
B: You have an assigned place in the back of the building with your apartment number on it.
A: Are there any other spots available to me?
B: You will see several visitor and unmarked spots. These are available on a first-come basis.
A: What if there is nothing else available?
B: You can park on the street, but you have to pay attention to the rules.
A: What are the rules?
B: Most of the laws are posted on the signs, but you also cannot park anywhere on the street between two and six in the morning.
A: Are the parking tickets expensive around here?
B: Parking tickets are very expensive, and if you don't pay them they may tow your car away.


A: What are the rules about where I should park?
B: Your assigned space is in the back where I marked it on the map.
A: Can I park anywhere else in the parking lot?
B: There are a few spots back there for visitors. They are unassigned.
A: Where can my guests park if all of those spots are gone?
B: You can park on the street, but you can get ticketed for failing to follow the rules.
A: How will I know what the rules are?
B: Just pay attention to street cleaning days and limits on the hours you can park out there.
A: Are parking citations costly?
B: Yes, parking tickets can be extremely expensive.


A: Where can I park my car?
B: You have one assigned place right beside your own apartment.
A: Are there any other open spots available in the parking lot?
B: Your guests can park in a visitor or unmarked spot if one is available.
A: Is there any place else to park if the spots are all gone?
B: There is always street parking, but you must obey the laws about parking out there.
A: Do they post the rules anywhere?
B: The rules for parking are all clearly posted. Just follow them and you'll be OK.
A: Do you have to pay a large fine for a parking ticket?
B: You don't want to get a parking ticket. You have better things to spend your money on!​

 

[Persia1]

Trash and Recycling



A: Can you tell me where we are supposed to take our trash?
B: Put it in the dumpster next to that stairway.
A: What day do they pick the trash up?
B: They empty the trash every Wednesday.
A: Are we supposed to mix our recyclables in, or sort them?
B: We are supposed to sort our recyclables.
A: Is there a special container for recyclables?
B: You should have a blue container in your kitchen. Empty that into the blue bin downstairs.
A: What about plant material?
B: Anything that can be composted goes into the bin with the green lid.


A: I need a little help about where to dump my trash bags.
B: Put them in the parking lot dumpster near the parking spaces.
A: When is trash day?
B: Trash day is Wednesday.
A: Do they sort our recyclables, or do we do it?
B: They expect us to take out our recyclables.
A: Do we put our recyclables in a separate bin?
B: Just take all of your recyclables to the blue bin downstairs.
A: Is there a special bin for yard waste?
B: All material to be composted goes into the bin with the green lid.


A: Where are the dumpsters located in this building?
B: Right now they are in the front of the building for pickup.
A: When do the dumpsters get emptied?
B: They usually get emptied Wednesday, unless there is a holiday in there somewhere.
A: Are there separate containers for recyclables?
B: We don't mix our recyclables with regular trash.
A: What does the container for recyclables look like?
B: All of your recyclables go into the blue bin.
A: How about composting materials?
B: We have a great composting program that uses the bin with the green lid.​

 

[Persia1]

Laundry Room Rules and Hours



A: So where are the laundry rooms located?
B: There is a laundry room located at the end of each hallway.
A: Can I use them at any time?
B: All laundry rooms are locked at eleven at night and re-open at seven in the morning.
A: Do they use change?
B: You should bring quarters for the washer and dryer.
A: Can you buy detergent in the laundry room?
B: Yes, there are detergent dispensers in the laundry room.
A: Are there rules in the laundry room?
B: Yes, if you leave your laundry in the machine unattended, people can just take it out and put it on a table so they may use the machine.


A: Does every floor have a laundry room?
B: Each hallway has a laundry room located near the stairway.
A: Are they open for use around the clock?
B: The laundry room near the recreation center is open twenty-four hours a day. The rest have posted hours.
A: Do I need to bring coins with me?
B: The washers and dryers require correct change, but there is a change machine in the laundry room.
A: Are there any detergent dispensers in the laundry room?
B: Yes, but they are expensive.
A: Are there any specific rules about doing laundry?
B: Yes, you are only supposed to tie up three machines at a time for your own use, so that the other machines are available for other tenants.


A: Do you have a lot of laundry rooms?
B: We have many laundry rooms. Your closest one is next to the pool.
A: Are there any certain hours we can use them.
B: All of the laundry rooms can be used whenever you need to use them.
A: What type of payment do they require?
B: If you bring dollar bills, you will be in great shape.
A: Is there any place to buy laundry detergent in the laundry room.
B: There are detergent dispensers in the laundry room but it is cheaper to buy it across the street at the market.
A: Is there anything I should know about the rules of the laundry room?
B: Yes, we ask that you please clean up after yourself as in wiping up spilled detergent or cleaning out lint screens.
​

 

[Persia1]

Neighbors and Help


A: Hi, I am your new neighbor and was wondering if I could ask you a question or two.
B: Hi! I would be happy to answer any questions you might have.
A: Everyone here seems very friendly.
B: Yes, many of us have lived here a long time and know each other well.
A: How long have you lived here?
B: I have lived in this building for ten years.
A: When I get settled, would you consider giving me a list of places you use, like cleaners and grocery stores?
B: I can help you with that. Would you like to go to the local farmer's market with me this morning?
A: That would be great!
B: Fine. I'll knock on your door around ten o'clock then.


A: Hi, I am your new neighbor and would like to ask you about a few things.
B: Hi, nice to meet you. Sure, ask me anything you need to know.
A: So far, everyone that I've met seems so helpful.
B: We all seem to get along pretty well.
A: Have you lived here a very long time?
B: I first moved here ten years ago.
A: I am having trouble figuring out the best places to shop and such.
B: I am a pretty good source for all of that information. You could go to the local farmer's market with me today if you wish.
A: I would love to go with you!
B: I'll be leaving around ten o'clock. I'll pick you up.


A: Hi, I just moved in next door and have a few questions.
B: Hello, and welcome to our building. I would be happy to help you with your questions.
A: You all seem like a very pleasant group of tenants.
B: We all try and help each other out when we can.
A: When did you first move here?
B: I have lived here for quite awhile. Ten years!
A: I am not from around here, and I don't know where basic services are.
B: I could help you find everything you need. Would you be interested in going to the local farmer's market with me?
A: What a great opportunity to get oriented to the neighborhood!
B: It starts around ten. Just meet me in the parking lot around 9:45, and I'll take you there.​

 

[Persia1]

Visitors and Extra Tenants


A: I have a question about extra people living with me in my apartment.
B: You may have one roommate, but they need to have an approved application on file with us.
A: What about overnight guests?
B: An occasional overnight guest is not a problem.
A: How many days could I have an extra guest?
B: We usually consider any guest who stays over a week to be a possible problem.
A: Will I have to pay extra for roommates or visitors?
B: If you are given permission for extended visitors, you may be charged extra.
A: Can my guests use the pool and laundry room?
B: Your guests may use the pool and laundry facilities, but you must be with them at all times.



A: Can I have roommates in my apartment?
B: You may have one roommate, but they need to pass a credit check.
A: Can overnight guests stay with me?
B: You may have an overnight guest, but they may not stay for an extended period of time.
A: How long could my friends and family stay with me without it being a problem?
B: No one can stay with you for over a week without special permission.
A: Will I owe extra money for more people staying in my apartment?
B: You are not charged extra for a roommate or short-term guests.
A: If I have visitors, may they use the pool?
B: Your short-term guests may use the facilities with you present.



A: What about roommates in my apartment?
B: You may have one roommate, but their name must appear on the lease.
A: Can I have someone visit me for a short period of time?
B: We understand that a family member or friend may visit from time to time. Just make sure that they are not moving in with you.
A: How many days could a friend stay without it being a problem?
B: You cannot have an extra tenant for over a week, unless we give you special permission.
A: Will I be charged extra money for having roommates or visitors?
B: A roommate or a short-term guest would not cost you anything extra.
A: Can my family and friends use the facilities when they visit me?
B: Your guests may not use the facilities unless you are with them.
​

 

[Persia1]

Locked Out


A: I need your help with something.
B: What's wrong?
A: I somehow locked myself out of my apartment.
B: How did you lock yourself out?
A: I'm really not sure.
B: Where's your key?
A: I locked it inside the house.
B: I do have a spare key to your door.
A: May I use it, please?
B: Okay, but once you get in, bring my key right back.
A: I will, and thank you so much.
B: Make sure to keep your key with you next time.



A: Could you help me?
B: What happened?
A: I'm locked out of my apartment.
B: What did you do to lock yourself out?
A: I have no idea.
B: You don't have your key?
A: It's inside of my apartment.
B: I have a key to your apartment.
A: Could I borrow it for just a second?
B: All right. Bring it back when you're done.
A: Great, thanks a lot.
B: I hope you'll be more careful next time.


A: I really need you to do something for me.
B: What's the problem?
A: I can't get into my apartment.
B: How'd you manage that?
A: I don't know.
B: Do you know where your key is?
A: It's inside my apartment.
B: I have a spare key.
A: Will you let me use it to get inside?
B: Sure. Remember to give it back when you're finished.
A: I appreciate this.
B: No problem. Try not to lock yourself out again.
​

 

[Persia1]

Noisy Neighbors


A: Those neighbors of mine are so noisy!
B: Yes, I can hear them. What is that pounding sound?
A: I think that they are hammering nails to hang pictures.
B: How often do you hear them making noise?
A: They play their music really loud, and I can hear it.
B: Have you spoken to them about the noise problem?
A: No, I haven't spoken with them about it.
B: What else do you hear that bothers you?
A: I hear a lot of plumbing sounds, like the toilet flushing and the dishwasher running.
B: If this continues, I would speak to the manager.


A: I am really losing patience with my noisy neighbors!
B: They are noisy, all right. What do you think is making that sound?
A: I think they are hammering some new flooring down in their living room.
B: Do they usually make a lot of noise?
A: I can hear music through the walls all the time.
B: Do you ever tell your neighbors about the noise problem?
A: No, I don't know them very well.
B: Are there any other sounds that you can hear?
A: I hear them talking loudly a lot, and their television is really loud.
B: I would talk to the manager if the noise continues.


A: Those noisy neighbors of mine are driving me crazy!
B: Yes, they are very noisy. What do you think they are doing in there?
A: Someone said they are installing some countertops in their kitchen.
B: Is there usually a lot of noise coming from over there?
A: Whenever they play music, I can hear it coming through the walls.
B: Do your neighbors know that you can hear them?
A: I mentioned it to them once.
B: Are you ever disturbed by other sounds?
A: They have a lot of noisy parties that get out of hand.
B: I think that you should talk with the manager to see if he can help you.​

 

[Persia1]

Asking the Neighbor Not to Make Noise



A: I was meaning to talk to you about something.
B: What's going on?
A: Were you having a party in your apartment last Friday?
B: Yes, I had a little party.
A: It was very loud.
B: I didn't intend on being too loud.
A: It's fine if you want to have people over, but I couldn't sleep with the noise.
B: I really do apologize for all the noise.
A: Next time, do you think that you could keep it down?
B: Will do.
A: Thank you very much.
B: Okay, and once again I'm sorry for keeping you up.


A: May I talk to you?
B: What's up?
A: Did you have a party Friday?
B: I did have a few people over.
A: It was way too loud.
B: I didn't realize I was making a lot of noise.
A: I couldn't sleep with how loud it was.
B: I'm sorry for being so loud.
A: Could you try not to be so loud the next time?
B: I'll make sure to do that for you.
A: Thanks, I would appreciate it.
B: Let me apologize again for the noise.


A: We really need to talk.
B: What do we need to talk about?
A: Was there a party going on in your apartment on Friday?
B: I did throw a party on Friday.
A: You were quite loud.
B: I really didn't mean to be loud.
A: I don't mind if you have company, of course, but the noise made it difficult for me to sleep.
B: I am sorry if my party kept you up.
A: It's all right, but next time could you try to keep it down?
B: I will try to.
A: Thank you, because that would be great.
B: You're welcome, and I apologize for the inconvenience.
​

 

[Persia1]

Poor Area Lighting



A: I would like to speak with the manager about some safety concerns.
B: This is the manager. What can I do for you?
A: I was parking my car last night in the garage area, and it was very dark out there.
B: Is this the first time you noticed this?
A: The lighting has always been bad, but it seems to be getting worse.
B: We are trying to save electricity, so we put in new energy-saving bulbs. Maybe that was the problem.
A: Whatever the problem is, it needs to be fixed.
B: Why do you feel this is so unsafe?
A: It is unsafe because it allows people to hide in there and jump people and rob them.
B: I will go out there after dark and check it out. Thanks for bringing it to my attention.


A: Could I speak with the property manager about a problem I had last night?
B: I am the property manager. What was the problem that you experienced?
A: Have you noticed that the lighting in the garage area is almost nonexistent?
B: Has this been a problem for you in the past?
A: I just moved here recently, so I really don't know how long it has been like this.
B: Maybe some of the bulbs were burned out.
A: All I know it that it feels very unsafe out there at night.
B: Do you really think it is that unsafe to have a few dark patches here and there?
A: It is unsafe because a rapist could hide in there and attack women.
B: I will have the night manager look into it. Thank you for telling me about it.


A: I had a problem last night in the parking lot and would like to speak to the manager.
B: This is the manager speaking. How can I help you?
A: I got out of my car in the parking area, and the area was not lit very well.
B: How long have you noticed this problem?
A: This is the first time that I noticed it.
B: Maybe you were just parking in a shadowy area.
A: Regardless of the cause, the problem needs to be taken care of.
B: I am not sure that having a few shadows here and there is such a problem.
A: It is unsafe because people can't see where they are walking and could have an accident.
B: When it gets dark tonight, I will take a look. I appreciate your concern.
​

 

[Persia1]

Recreation Area Problems


A: Could I speak with the manager about some problems in the pool area?
B: Sure, what seems to be the problem?
A: My apartment is next to the pool, and there seems to be some really late-night partying going on out there.
B: The hours for the pool are eight in the morning to ten at night. Is the noise that you are hearing later than that?
A: Yes, sometimes people are in the Jacuzzi at midnight!
B: Did you call the night manager?
A: No, I didn't really know if anyone was around that late.
B: I am going to give you my number to call if it happens again.
A: Thank you for your help.
B: You are welcome. I will be sending letters to tenants to remind them of the rules.


A: I had some concerns about the pool and Jacuzzi area and would like to speak with someone.
B: I can help you with that. What are you having problems with?
A: I live right next to the pool, and late at night it is really noisy out there!
B: There is not supposed to be anyone in the pool area after ten o'clock at night. Are you noticing people out there any later?
A: I've heard people out there at one in the morning!
B: Did you contact anyone?
A: No, I just waited until now to tell you.
B: I will give you the direct line to call to report this when it is happening
A: I appreciate your help.
B: You are welcome. Evidently a few people need some reminders.


A: I was wondering if I could speak to someone about some concerns of mine with the pool area.
B: I can answer any questions that you might have. What are your concerns?
A: I enjoy living next to the pool, but it gets really loud out there at night.
B: The pool is supposed to be closed after 10:00. Are you saying that people are partying later than that?
A: There have been parties out there that haven't ended until two in the morning!
B: Did you call the front desk?
A: Yes, I tried, but no one picked up.
B: You can have my personal line to call if this happens again. Do not hesitate to call.
A: Thank you for taking care of this for me.
B: Thank you for bringing it to my attention. We will send reminder memos to help people remember what the rules are.​

 

[Persia1]

Fumigation and Relocation for a Night



A: Hi. I wanted to talk to you about the letter we received about fumigating the building.
B: Yes, I would be happy to help you with that. What do you need to know?
A: Do we have to leave our apartment on the day they do it?
B: You will have to vacate your apartment for a 36-hour period.
A: Will you be paying for our hotel room?
B: Yes, I will be paying for all the rooms.
A: What if I want to stay at a different hotel?
B: I received a group rate at this hotel, but I will pay the equivalent price if you bring me a receipt.
A: What if I stay with friends?
B: If you do not stay in a hotel, I will give you fifty dollars for the inconvenience.
A: Is there anything else we have to do?
B: Yes, your letter also mentions what food you need to remove.


A: Good morning. I had some questions about the fumigation letter we received.
B: I am here to answer your questions. What do you need clarification on?
A: Will I have to find somewhere else to go on that day?
B: You cannot stay in your apartment for 36 hours while it is being fumigated.
A: Are you going to pay us for the hotel room you mentioned in your letter?
B: The rooms have already been reserved and paid for.
A: If I don't like that hotel, can I stay somewhere else?
B: I got a great deal at this hotel, but you can choose a room of equal or less value at another hotel.
A: I have my pets to think of and I'd rather stay with my parents.
B: You will be given fifty dollars for the night.
A: What else do we need to think about?
B: The letter also tells you about storing and removing your food.


A: Hello. Could you help me understand a few things about the fumigation letter?
B: It would be my pleasure to help you. What is your question?
A: Can I still stay in my apartment while they are doing this?
B: You and your pets will have to leave your apartment for 36 hours.
A: Are you putting us up in the hotel you mentioned, or do we have to pay for it?
B: We will be paying for the rooms.
A: Do I have a choice as to what hotel I stay in?
B: If you want to switch hotels, just bring me the receipt and I will reimburse you for the same amount of money that I would have spent on you.
A: I think I might just go stay with my boyfriend.
B: If you have another place to stay, you will get fifty dollars for the night.
A: What other safety precautions do we need to take?
B: The letter you received includes a checklist that tells you how to store your food.
​

 

[Persia1]

Key and Lock Problems


A: I need to speak with the manager, please.
B: Yes, this is the manager. How may I help you this morning?
A: We are having problems getting into our apartment.
B: Is this the first time that you have tried this key since I gave it to you?
A: Yes, this is the first time that we have tried this key.
B: Does the key go into the lock okay?
A: It fits in the lock just fine.
B: Let's try it one more time. Just try to gently slide the key in the deadbolt and turn it to the right.
A: It still doesn't work.
B: I will come up to help you right away. I'll bring another key to try.


A: I need to speak with the manager right away.
B: The manager is not here right now. May I take a message?
A: Our key doesn't seem to be working in our lock.
B: How many times have you used this key in the lock?
A: We have already used this key successfully before.
B: Does the key fit in the lock?
A: It is really hard to get it into the lock, but it does go in.
B: Make sure you are on the top lock. Put the key in and try turning it to the right.
A: I can't get it to work.
B: Could you return to the manager's office? I have another key that I would like you to try.


A: Good morning. Could I speak with the manager, please?
B: I am the assistant manager. Is there something I can help you with?
A: The key you gave us to our apartment doesn't seem to be working.
B: Did this key work okay for you before?
A: We were using my roommate's key before and never really tried this one.
B: Does the key seem to belong in that lock?
A: It doesn't really fit at all.
B: Try putting your key in the top lock one more time and turn it to the right.
A: It works now, but it didn't work before.
B: We have been having trouble with that lock. I will call a locksmith right away.
​

 

[Persia1]

Calling the Landlord to Report a Leak


A: I have a problem.
B: What's the problem?
A: A pipe burst in my ceiling.
B: Why do you think that?
A: There is water dripping from my ceiling.
B: Is it causing a flood in your apartment?
A: No, but my carpet is getting wet.
B: How long has this water been dripping?
A: It only started leaking today.
B: I'll have someone come down to fix it right away.
A: That's great.
B: I apologize for the inconvenience


A: I'm calling about a problem with my apartment.
B: Tell me what the problem is.
A: There must be a leaking pipe in my ceiling.
B: Are you sure?
A: There is water leaking from my ceiling.
B: Is the water flooding your apartment?
A: It's not flooding, but my carpet is beginning to smell.
B: Has it been leaking long?
A: I believe it began leaking today.
B: Someone will be right up to fix it.
A: I'd appreciate that.
B: Let me also apologize about the problem.


A: I have a problem that needs fixing immediately.
B: What is it?
A: I think that a pipe broke in my ceiling.
B: How do you know?
A: The ceiling is wet and water is dripping onto my carpet.
B: Your apartment isn't flooded, is it?
A: Not yet, but my carpet is wet.
B: When did this all start?
A: It just started today.
B: I will send a plumber up to fix it right now.
A: That would be fabulous.
B: I'm sorry about the problem.
​

 

[Persia1]

Roof Leaking


A: May I speak with the property manager, please?
B: Hello, this is the property manager. How may I help you?
A: During that horrible rainstorm last night, my roof began to leak.
B: What room was the leak in?
A: It was in our bedroom.
B: Are you on the top floor, or is there another apartment above you?
A: We are on the top floor.
B: I will be sending someone out as soon as I can get hold of the roofer. Will you be home this morning?
A: Yes, we will be in all morning.
B: Fine. If you do end up going somewhere, we can just use our pass key.


A: Good morning. I need to speak with the property manager, please.
B: Good morning. You are speaking to the property manager.
A: While it was raining last night, water started leaking in from the ceiling.
B: Was it leaking in the bedroom?
A: It was in the living room.
B: Can you tell me which floor you are on?
A: We are on the bottom floor.
B: I would like to look at the leak. Will you be home this morning?
A: Yes, someone will be here to let you in.
B: Just in case you have to leave, we will just use the master key.


A: I need to talk with the property manager right away!
B: This is the property manager. What seems to be the problem?
A: This morning, when we woke up, there was water pouring in from the ceiling!
B: Could you tell me what room had the leak?
A: There were several rooms, but the worst leak was in the bathroom.
B: Could you please remind me which floor you are on?
A: We are on the second floor, one of the middle floors.
B: I will be sending the assistant manager to check it out. May we look at it this morning?
A: Actually, I have to go to school right now.
B: If you aren't there, we will use our master key to get in and check things out.

​

 

[Persia1]

Plumbing



A: I am having some plumbing problems and need them fixed.
B: What exactly is wrong with the plumbing?
A: The toilet flushes really slowly.
B: Are there any problems with the plumbing in the kitchen?
A: Both the kitchen and the bathroom plumbing are messed up.
B: How long have you had these problems?
A: It has been going on for a while, but just started to get worse this morning.
B: I will send someone out to take a look at the problem. Will you be home this afternoon?
A: Yes, I will be home this afternoon.
B: Fine. I will be there around 2:00. If someone is not there, I will use my key to get in.


A: I just moved into my apartment, and the plumbing is not working.
B: Can you describe the plumbing problems you are having?
A: The bathtub barely drains at all.
B: Okay, the bathroom plumbing needs looking at. What about the kitchen plumbing?
A: Neither the kitchen nor the bathroom plumbing is working well.
B: Has this problem been going on for a long time?
A: It just started happening last night.
B: I will be coming over to look at it this afternoon. Will you be there?
A: I will not be home.
B: I can always use my key to get in, but I would prefer that you be there.


A: The plumbing in my new apartment is not working.
B: I need you to tell me what the problem is.
A: The bathroom sink is stopped up.
B: Is the kitchen plumbing messed up also, or just the bathroom plumbing?
A: Just the bathroom plumbing seems to have a problem.
B: Did this just start happening, or has it been going on for a while?
A: Everything worked beautifully until a few hours ago.
B: Are you going to be home so I can come by and take a look at the problem?
A: I am not sure if I will be home later.
B: I will be coming by around 10 this morning. If you aren't there, I'll just use my key.
​