مکالمات رزرو هتل

Sima

مدیر تالار مهندسی هسته ای همکار مدیر تالار زبان
مدیر تالار
کاربر ممتاز
صحبت در مورد رزرو کردن اتاق در هتل

معمولا قبل از رفتن به هتل باید اتاقی رزرو کنید برای این کار با بخش پذیرش هتل تماس می گیرید واتاقی رززو می کنید می توانید ابتدا از قیمت سوال کنید

"Hi, how much are your rooms?"
"Hi, what are your rates?"
"Hello, how much is a room?"
"Our rooms start at $79 for a basic room."
"Our rooms start at $79 for a standard room and go up to $300 for a suite." "Ok. Can I reserve a room?" "Hi, I would like to reserve a room."
"Hello, can I reserve a couple of rooms?"
اولین چیزی که می پرسند روز و تاریخی است که می خواهید رزرو کنید

"What day do you want to check in?"
"Which date did you want to reserve?"
"What date are you looking for?" "I want a room from June 22nd to June 25th."
"I would like a room for the 19th of July." "How long will you be staying with us?"
"When will you be checking out?"
"How many days would you like the room for?" "I am going to stay for 3 days."
"I would like to reserve the room for 4 days."
"I am going to need the room until July 23rd."
سوالات بعدی در مورد تعداد اتاق ها و افراد است

"How many rooms will you need?"
"Is this for only one room?"
"How many rooms would you like to reserve?"
"How many rooms should I reserve for you?" "I will only need one room."
"I am going to need two rooms." "How many adults will be in your party?"
"How many total children will be with you?" "Just two adults."
"A total of four adults."
"I will be alone." "A total of 2 adults and 2 children."
"One adult and 2 children."
بعد از آن از نوع اتاق و تختخوابی که شما می خواهید سوال می شود
"Would you like a single king size bed, or two double size beds in the room?"
"Will a single king size bed be ok?"
"We only have a room with two double size beds. Will that be ok?" "Do you want a smoking room or a non smoking room?"
"Do you prefer a smoking or non smoking room?" "I would like a smoking room."
"Can I have a non smoking room?"
"Either is fine."
"I don’t have a preference."
سر اخر تمام اطلاعات را برای شما تکرار می کنند

."Ok, Mr. Lee. I have one smoking room reserved for July 19th till July 22nd. The total comes to $256.78 after tax. If you need to cancel, please call us 24 hours before July 19th. Can I help you with anything else?"
 

Sima

مدیر تالار مهندسی هسته ای همکار مدیر تالار زبان
مدیر تالار
کاربر ممتاز
اشاره: مکالمه در مورد هتل


A: “Thank you for calling Great Hotel. How may I help you?”
B: “I would like to rent a room, but how much do you charge a night?”
A: “Our prices start at $79 a night for a standard room.”
B: “Great. Can you reserve a room for me?”
A: “Sure. What day are you coming in?”
B: “I will be checking in on August 3rd.”
A: “How many days do you need the room for?”
B: “I’ll need it for three nights.”
A: “Ok. I have you coming in on the 3rd of August and checking out on the 6th. Is that correct?”
B: “Yes.”
A: “How many total adults?”
B: “Two adults and two kids.”
A: “How old are the children?”
B: “۱۰ and 12.”
A: “Would you like one room or two rooms?”
B: “Just one is fine.”
A: “Would you like a smoking room or a non smoking room?”
B: “Non smoking room please.”
A: “Can I have your last name?”
B: “Park.”
A: “Your first name”
B: “Young. That’s Y O U N G.”
A: “Let me confirm your information Mr. Park. I have one non smoking double room with 2 adults and 2 children from August 3rd to August 6th. Is this correct?”
B: “Yes.”
A: “The total comes to $256.78. Can I get your credit card number?”
B: “Sure. It is 444444444444.”
A: “What is the name on the credit card?”
B: “Young Park.”
A: “I have the room reserved for you. If you need to cancel, please call us 24 hours before your check in date. Failure to cancel will result in a one day charge on your credit card. Is there anything else I can do for you?”
B: “Yes, one more question. What time can we check in.”
A: “We can check you in by 2:00pm.”
B: “Great. Thank you.”
A: “Thank you and have a great day.”
B: “Thanks. Bye”
A: “Good bye.”
 

Sima

مدیر تالار مهندسی هسته ای همکار مدیر تالار زبان
مدیر تالار
کاربر ممتاز

اشاره: صحبت در مورد تحویل گرفتن وتخلیه کردن اتاق در هتل

برای تحویل گرفتن اتاق شما باید به پیشخوان بروید و از جملات زیر استفاده کنید


"Hi, I am checking in."
"Hi, I have a reservation and I am checking in."
هنگام تحویل گرفتن کلید اتاق ممکن سوالات زیر برایتان پیش بیاید


"Where is the elevator?"
"Do you have concierge service here?"
"Do you have a map of the city?"
"What time should I check out by?"
"What time is check out?
برای تخلیه اتاق کافی است از جمله زیر استفاده کنید

"I am checking out."
و به شما خواهند گفت


"Thank you for staying with us. We look forward to seeing you again."
 

Similar threads

بالا